HOTEL INDIGO - EDINBURGH - PRINCES STREET BY IHG, Edinburgh – A Smart Stay in the City
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Key details
About the Hotel
20 Princes Street,
Edinburgh,
United Kingdom,
EH2 2AN,
Edinburgh
Rooms with Views
Hotel Indigo Edinburgh - Princes Street offers 64 rooms and suites, each with king-sized beds, 42-inch Smart TVs, and complimentary Wi-Fi. Bathrooms feature rainfall showers and Aveda toiletries. Deluxe and Junior Suites include separate seating areas, in-room safes, and city views. Standard and Superior Rooms come with minibars and local snacks.
Dining at Twenty
Twenty Princes Street Grill & Smokehouse serves seafood and Josper-grilled steaks using locally sourced ingredients. The restaurant has an ornate ceiling and crystal chandeliers. Juniper Bar offers a dynamic cocktail menu, including whisky-based drinks. Breakfast is available from 7:00 AM to 10:00 AM.
Explore New Town
The hotel is in Edinburgh's New Town, a 5-minute walk from Edinburgh Castle and Princes Street Gardens. Nearby attractions include the Scottish National Gallery (0.5 km), Calton Hill (0.5 km), and the Edinburgh Gin Distillery. The Georgian House in Charlotte Square showcases 18th-century life.
Sustainability Efforts
The hotel supports local wildlife with wildflower gardens and bug hotels. It partners with charities like Macmillan Cancer Support and Children in Need. EV vehicles are available for staff use, and energy usage is tracked monthly. Guests can borrow DripDrop umbrellas, with each loan funding a tree planting.
Family-Friendly Stays
Family rooms include extra space, rollaway beds, and kids' packs. The hotel provides bottle-warming services and extra towels. Edinburgh Castle, Holyrood Palace, and Arthur's Seat are within 2 km. Public transport links include Edinburgh Waverley Station, a 5-minute walk away.
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Choose the Room
From cosy doubles to spacious family suites – all with flexible options, breakfast, and exclusive deals.
Thoughtfully designed amenities for a comfortable & memorable stay
Free Wi-Fi
Free Wi-Fi in public areas
Parking
Luggage storage
24-hour services
24-hour reception
General
No smoking on site
Free Wi-Fi in public areas
No parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
Security
Luggage storage
Lift
Smoke detectors
Fire extinguishers
Key card access
Guest Parking
Electric kettle
Services
Room service
Housekeeping
Laundry
Dry cleaning
Welcome drink
Dining
In-room breakfast
Restaurant
Bar/ Lounge area
Special diet menus
Business
Meeting/ Banquet facilities
Fax/Photocopying
Children
Children's menu
Facilities for people with disabilities
Toilet for disabled
Bathroom for disabled
Room features
Air conditioning
Heating
Soundproofed rooms
Sitting area
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Show more
Location
20 Princes Street,
Edinburgh,
United Kingdom,
EH2 2AN,
Edinburgh
Map view
20 Princes Street,
Edinburgh,
United Kingdom,
EH2 2AN,
Edinburgh
City landmarks
Museum
Edinburgh Castle
3500 ft
Museum
National Museum of Scotland
3500 ft
Landmark
Arthur's Seat hike
1.3
mi
Palace
Palace of Holyroodhouse
4400 ft
Gallery
Scottish National Gallery
2300 ft
Landmark
Royal Mile
2700 ft
Landmark
The Real Mary King's Close
2100 ft
Park
Princes Street Gardens
3400 ft
Landmark
Calton Hill
2100 ft
Museum
Camera Obscura and World of Illusions
3000 ft
Landmark
Nelson Monument
2100 ft
Museum
The Writers' Museum
2500 ft
Museum
Gladstone's Land
2500 ft
Botanical Garden
Royal Botanic Garden Edinburgh
1.1
mi
Museum
Museum of Childhood
2200 ft
Landmark
Surgeons' Hall Museums
3100 ft
Museum
Dynamic Earth
4400 ft
Museum
John Knox House
2400 ft
Landmark
Princes Street
2100 ft
Museum
The Museum of the Royal Scots and the Royal Regiment of Scotland
2900 ft
Gallery
Scottish National Gallery of Modern Art One
1.3
mi
Landmark
The Scotch Whisky Experience
3000 ft
Square
Grassmarket
3900 ft
Park
Holyrood Park
1.6
mi
Nearby
Church
St Giles' Cathedral
1900 ft
Monument
Scott Monument
1100 ft
Store
Edinburgh Old Town
1900 ft
2 Chalmers Close High Street (opposite Museum of Childhood on Royal Mile)
Brass Rubbing Centre
1900 ft
Gallery
City Art Centre
1500 ft
Church
Mercat Cross
1700 ft
Restaurants
The Cafe Royal
400 ft
19 West Register Street
Saigon Saigon
400 ft
14 South St. Andrew Street
Dishoom Edinburgh
600 ft
3a St Andrew Square
The Guildford Arms
300 ft
1-5 West Register Street
Wahaca Edinburgh
300 ft
16 South St Andrew Street
The Voodoo Rooms
300 ft
19A West Register Street
Cafe Royal Oyster Bar
300 ft
19 West Register Street
Lady Libertine
200 ft
25 West Register Street
Costa Coffee
900 ft
Unit P1/P2 Princes Mall
Guest Ratings & Reviews
Real Guest Experiences & Ratings
Guest reviews
5.0/10
based on 10 reviews
4.5/5
based on 333 reviews
8.7
8.7/10 based on 1515 reviews
#51 of 152 hotels in Edinburgh based on Tripadvisor
John
United Kingdom,
March
2024
7.8/10
I had a fantastic stay at the hotel! The room had a brilliant power shower and lovely surprise of decorated chocolates, plus complimentary soft drinks and snacks in the fridge. The view overlooking Princes Street was amazing. Although the room wasn't ready on arrival, they made up for it with complimentary drinks. The service was incredibly friendly, but there were a few instances of noise in the early morning. The location was ideal, especially for those traveling without a car, with fantastic views of Edinburgh Castle. The dining experience was average with slow service during busy weekends. Overall, a great value for a shopping weekend in the city center.
Rooms
9.0
The fabulous bedroom and bathroom looked over Princes Street, offering superb views of Edinburgh.
Service
7.0
The staff were incredibly friendly.
Location
9.0
The hotel is right in the center of Edinburgh, making it perfect for a shopping weekend. I loved the view of Edinburgh Castle from the bar/restaurant.
Dining
6.0
The dining experience was decent, but there were delays during busy times. Standard Scottish breakfast with limited options.
Facilities
8.0
The hotel provides convenient facilities, including room service and laundry services.
Anna
United States,
March
2024
8.2/10
The hotel is perfectly located, just across from the Waverly Train Station, with a superb view of the castle and the Royal Mile. The room was small with some maintenance issues, but the service was outstanding despite some minor oversights. Dining was top-notch, and the central location was convenient for exploring the city.
Rooms
6.0
The room I stayed in was very small and faced building works, but it was clean and had a nice ambiance.
Service
9.0
The service at this hotel was outstanding. The staff was super friendly, helpful, and efficient, making my stay very comfortable.
Location
9.0
The location is perfect, right in the heart of the city with easy access to the train station and local attractions.
Dining
9.0
The dining experience was excellent with a good variety of options and great service.
Facilities
8.0
The hotel had all the necessary facilities for a comfortable stay, enhancing my overall experience.
Peter
United Kingdom,
February
2024
7.0/10
The hotel offers spacious rooms, but we had issues with electricity in the first one and got moved around until we found a better room. The service was lacking at check-in but improved during our stay. The prime location makes it easy to explore Edinburgh. Overall, a decent stay with ups and downs.
Rooms
7.0
The rooms were spacious but had electricity problems initially. Eventually, we managed to settle in a better room.
Service
6.0
While the check-in lacked information, the staff became friendlier and more helpful over time.
Location
9.0
The hotel is strategically located near Royal Mile and the train station, which made moving around Edinburgh convenient.
Dining
5.0
The dining experience had its highs and lows, with some great options alongside disappointing ones.
Facilities
8.0
The hotel offers a range of facilities to make the stay more comfortable.
Stephanie
United States,
January
2024
8.4/10
I had a mixed experience during my stay at the hotel. The rooms were nicely decorated and comfortable, but being located at the back close to the extractor fans of nearby fast-food restaurants caused an unpleasant stale smell even with the windows closed. Despite this, the room size was good enough for a comfortable stay.
Rooms
7.0
The rooms were nicely decorated and comfortable.
Service
9.0
I had a great interaction with Brian and Tony who were incredibly helpful and accommodating. They went above and beyond to make our stay enjoyable. However, I noticed a small lapse in cleanliness as they didn't clean the table properly during service.
Location
10.0
The hotel's location couldn't have been more perfect, right in the center of Edinburgh within walking distance to major attractions like the castle and the Old Town. It made exploring the city a true pleasure.
Dining
8.0
I was pleasantly surprised by the dining experience at the hotel. Despite some initial doubts, the food was amazing with a good selection and attentive table service. It exceeded my expectations.
Facilities
8.0
The hotel offers a range of facilities that cater to various needs, enhancing the overall stay experience.
Emil
United States,
January
2024
6.6/10
Staying at the hotel was a bit challenging due to the noise coming from the building across the road at night, but we eventually managed to get some rest. The price for the room was fair considering the circumstances. The location was excellent for exploring Edinburgh but getting back to the hotel felt a bit chaotic with loud noises along the way during our visit to the Xmas market.
Rooms
6.0
Our room faced the back of the hotel, and the noise from the neighboring building made it hard to sleep until late at night. It was tough to rest properly. The room was decent but not ideal for the interrupted sleep we experienced.
Service
8.0
They made the effort to ensure our comfort and were an asset during our stay.
Location
7.0
The location of the hotel couldn't have been more convenient, right in the heart of Edinburgh near major attractions and directly across from the Waverley train station. However, the journey back to the hotel was not as serene as expected, with noisy corridors and stairways causing some disturbance.
Dining
7.0
While the lack of breakfast was a downside, the hotel's proximity to various dining options made up for it. We enjoyed a delicious vegetarian couscous nearby, which was a nice culinary experience despite the hotel not offering breakfast.
Facilities
6.0
The hotel provided the essential amenities, but the noise disturbances affected our overall experience. The facilities were decent, but the interruptions from the neighboring building took away from a truly relaxing stay.
Great location
Room noise
Alistair
United Kingdom,
November
2023
8.2/10
Staying at this hotel was a delightful experience. The rooms, though cozy, were nicely decorated for a birthday surprise, offering lovely views of Edinburgh. The service was outstanding, with the staff going above and beyond to ensure our comfort. The location was ideal for exploring the Christmas markets and local attractions. While the dining options were varied, some aspects were underwhelming. Overall, a charming hotel with a few minor drawbacks.
Rooms
8.0
The room at the back of the hotel was secretly decorated for a birthday surprise, offering nice views of Edinburgh. It was a bit squeezy as expected due to the hotel's age.
Service
9.0
The staff here truly shone, going above and beyond to make us feel welcome and comfortable throughout our stay.
Location
10.0
The hotel's location was absolutely perfect for our visit to the Christmas markets, just across the road from the hotel. Ideal for exploring the city and shops.
Dining
7.0
The dining experience, while generally nice and offering something for everyone, felt a bit rushed and underwhelming, possibly due to current restrictions.
Facilities
7.0
The hotel offers essential amenities and services, although there were some issues with heating control in specific rooms.
Philip
United Kingdom,
July
2023
8.2/10
The hotel had clean and excellent location rooms, but there was some noise from a nearby store room all night and the rooms were not in the best condition. It was a struggle to get the heating to work. The staff were all very pleasant and accommodating but not overly friendly. The location was brilliant, directly opposite the train station but quite dated in some areas. The dining was delicious with a good selection. The facilities were well-kept.
Rooms
7.0
The rooms were clean and in an excellent location.
Service
8.0
The staff were all very pleasant and accommodating.
Location
8.0
The location was brilliant, directly opposite the train station.
Dining
9.0
The dining was delicious with a good selection.
Facilities
9.0
The facilities were well-kept.
Geoffrey
United Kingdom,
July
2023
7.6/10
The hotel is perfectly located right in the heart of Edinburgh, within walking distance of major attractions. The rooms were a good size but in need of a makeover. The service was friendly and accommodating, though not very attentive at times. The location is excellent for exploring the city, despite some noise. The dining experience was pleasant overall, with a nice meal option. Facilitiess are basic but satisfactory.
Rooms
7.0
The rooms were a good size but in need of a makeover. Not made up promptly.
Service
8.0
The staff were friendly and accommodating, but not very attentive at times.
Location
9.0
The hotel's location is excellent, right in the heart of Edinburgh, within walking distance of major attractions despite noise issues.
Dining
7.0
The dining experience offered a nice meal option but some noise.
Facilities
7.0
Basic but satisfactory facilities.
Great location
Room condition
Henry
United Kingdom,
June
2023
7.6/10
The suite overlooked princes street with smart book-themed decoration, but some cleanliness issues were discovered under the sofa, old socks found, and maintenance issues like broken toilet seat and non-working fridge were present. Noise from bottle disposal in the courtyard below was disruptive every morning.
Rooms
7.0
The suite was smartly decorated with a book theme, which I absolutely loved, but unfortunately, cleanliness issues were found under the sofa and a few maintenance problems like a broken toilet seat and non-working fridge were present.
Service
8.0
The service staff were brilliant given the restrictions and provided fantastic information about the city. However, they were not very attentive during my stay.
Location
9.0
The location was excellent, even closer to the train station than I expected. The hotel is conveniently situated across from Waverly station and near many attractions, although noise from the courtyard was a bit disruptive in the mornings.
Dining
7.0
The evening meal staff were very pleasant and the restaurant's location was convenient for the train station. The dining selection was quite complete, catering to various tastes, but there were some minor issues overall.
Facilities
7.0
The hotel provided room service, dry cleaning, housekeeping, laundry, and a welcome drink, offering useful amenities despite some issues encountered during my stay.
Willie
United Kingdom,
June
2023
8.0/10
The hotel's rooms are lovely and spacious, but cleanliness could be improved. Great location directly across from the train station, perfect for tourists.
Rooms
7.0
The rooms are lovely and very spacious, but cleanliness was not as expected.
Service
8.0
The staff were friendly and helpful, especially when our room wasn't cleaned.
Location
9.0
The hotel is centrally located, directly across from the train station entrance, making it convenient for travelers.
Dining
8.0
Facilities
8.0
The hotel offers great amenities for a comfortable stay.
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